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Our Store Policies

Everything you need to know

We founded Giggle and Growl with one goal in mind: giving pet owners a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more.

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Shipping Policy

Because we care

This is your Shipping Policy section. It’s a great place to inform site visitors about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!

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Returns & Refunds

What you need to know

At Giggle and Growl, we would be happy to replace any damaged or defective items up to 30 days after your delivery at no cost to you. Items that are purchased from one of our Affiliates or paid promotion partners will be subject to that partner's return and refund policies.

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Warranty at Giggle and Growl

Our store policy

We warranty all defective and damaged products due to craftsmanship, manufacturing defects, shipping, or other  issues as created by Giggle and Growl or our partners. We do not warranty items due to customer negligence, accidents, or damaged not created by Giggle and Growl or one of our partners. While we will go above and beyond to take care of our customers, not all damage or defect is the cause of our company and warranty decisions will be made accordingly. 

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Privacy at Giggle and Growl

Your data is safe

Our privacy policy is simple: we handle your information as though it was our own. We never share your information with anyone out side of our company. Not your email, not your name, not any of your personal data- period. We may use your information for our own marketing and customer service uses only with the standard Unsubscribe features. 

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